TDM Outreach Coordinator Position

Washington, DC
Full Time
Entry Level
About Foursquare ITP  
Foursquare ITP’s transportation work is focused in the following areas:   
  • Transportation Demand Management.    
  • Transit Service Planning.   
  • Transit Operations and Facilities Planning.   
  • New Mobility.   
  • Regional and Statewide Planning.   
  • BRT, Bus Priority, and Corridor Planning.   
  • Micromobility and Active Transportation.   
  • Strategic and Financial Planning.   
Foursquare ITP’s work is centered on our four core values, and we are looking for someone who lives these every day:  
  1. Passion for the Profession: Our success is rooted in our belief in and passion for our work, meeting all challenges with the appropriate set of skills, knowledge, and the desire to do our best.   
  2. Dedication to our Clients: We approach our clients with integrity, open communication, and collaboration to ensure that their needs are being met. Each client receives the personal attention, respect, and high-quality work for which we are known.   
  3. Investment in Each Other: We respect all team members professionally and personally. We focus on continuous professional growth and improvement and promote a healthy balance between work and outside endeavors.   
  4. Positive Outlook: Our team is driven by a can-do spirit and a strong work ethic, applying our adaptability and resourcefulness to every task. We truly enjoy our work and bring a positive attitude that is evident in everything we do.    

Overview 
Foursquare ITP has an exciting opportunity to work with employers in the District to encourage commuters and employers to travel in, out, and around city by foot, bike, bus, scooter, and rail. We’re seeking someone passionate about transportation to drive change among District employers with information and resources and empower their workforce to maximize DC’s robust network of sustainable transportation options. If you enjoy meeting new people, developing relationships, and working towards change, Foursquare ITP is looking for you!  
Foursquare ITP is looking to hire a talented and motivated individual to join goDCgo as an Employer Outreach Coordinator. goDCgo is the District Department of Transportation’s (DDOT) Transportation Demand Management (TDM) program operated by Foursquare ITP. goDCgo aims to reduce the number of drive-alone trips in the District of Columbia by encouraging commuters, residents, and visitors to bike, walk, scoot, rideshare, and use public transit through a coordinated multi-layered program.

This position is primarily based in DDOT’s office in the Navy Yard area of Downtown DC. It requires being on-site one day a week and eligible to telework up to four days a week, however the Employer Outreach Coordinator is expected to spend a significant portion of their time in the field, at various worksites, providing TDM support and education to employers across the District.  

Role  
The role of the Employer Outreach Coordinator is to build and maintain relationships with DC employer representatives, administration, HR, and leadership, across a multitude of industries. Their duties include encouraging and growing participation in the Transportation All-Star program, assisting employers to comply with local TDM ordinances, and supporting employers with the development and implementation of commuter benefit programs. The Employer Outreach Coordinator will work together with the goDCgo Employer Services team to build and maintain relationships with employer representatives, administration, HR, and leadership, across a multitude of industries. The role is a multi-function position working directly with employers and engaging with employees at events.  
Responsibilities will include:  
  • Work as part of the goDCgo team to accomplish organizational goals.  
  • Conduct business-to-business outreach with employers, and industry-based organizations, including consultative sales meetings with HR representatives, sustainability champions, executive leadership, and administrative staff about transportation benefits for employees and growing the number of industry contacts aware of the availability of TDM assistance.  
  • Foster relationships and develop co-marketing opportunities with Business Improvement Districts, DC agencies, federal government agencies, Washington Area Bicyclist Association (WABA) and other organizations.  
  • Provide content/ideas for newsletters, website, and sales and marketing collateral materials.  
  • Develop and execute outreach initiatives for Capital Bikeshare Corporate Membership sales.  
  • Conduct TDM outreach and engagement, through employer events and trainings to promote transportation options to their employees, ensuring they understand their alternative transportation options.  
  • Fulfill brochure requests for all programs and prepare event materials and collateral.  
  • Maintain records on all outreach efforts through the customer relationship management (CRM) database to ensure accurate reporting.  
  • Provide education and support to employers to comply with local TDM ordinances including the DC Commuter Benefits Law and DC Parking Cashout Law. 
  • Plan and implement an employer recognition program and host the annual awards ceremony for goDCgo partners and recognition program participants. 
  • Provide assistance and support for TDM special events and projects in collaboration with DDOT. 
  • Collaborate with governmental organizations and utilize software to support regional incentive programs.  
  • Increase access to transportation options by expanding equity-focused programs and communications to disadvantaged sectors of the workforce including low-wage and shift workers, non-English speakers, and underserved communities. 
Required Skills, Expertise, and Experience  
The selected candidate must have:  
  • Bachelor’s degree in Communications, Business Management, Public Relations, Public Administration, Marketing, Urban Planning with 1 year of experience; or 3 years of relevant experience.  
  • Experience with CRM software is a plus but not required. 
  • Strong proficiency with Microsoft Office Suite software. 
Location  
While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the District of Columbia region within commuting proximity to downtown. Regular worksites include the DDOT office and Foursquare ITP’s office in DC.  

Compensation   
An individual who meets the minimum requirements can earn an annual salary of $67,100. Salary can be as much as $76,400 based on additional education, years of experience, and relevance of experience.   

Benefits   
In addition to a competitive salary based on experience and qualifications we provide an extensive benefits package that includes:
  • Liberal work from home policy.    
  • Foursquare ITP pays 100% of the employee’s health insurance premium for the reference plan and subsidizes coverage for dependents.    
  • Company-funded Health Reimbursement Account.
  • Eleven flexible paid holidays.   
  • Generous vacation leave.   
  • 401(k) with company match.    
  • Robust internal technical training program, along with peer-led trainings and knowledge sharing.   
  • Management training programs.   
  • Professional development opportunities and conference attendance.    
  • Paid membership to an industry organization.    
  • Performance-based bonus plan.   
  • Subsidized transit benefit.    
  • Generous short-term and long-term disability insurance.     
  • Medical and Dependent Care Flexible Spending Account option.    
  • Complimentary personal financial planning through our benefits administrator.    
  • Paid cell phone plan.     
  • Semi-annual retreats with fun activities.
  • New Year party for all employees and a guest.   
  • Summer picnic for all employees and their guests.    

We will be accepting applications for this position until 3/31/2025. Applicants must be currently authorized to work in the United States on a full-time basis.   

Foursquare ITP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment.
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